Reference glossary

Commercial property terms, without the fog.

Definitions written for the person responsible for a building, a budget and a compliance record.

Technician in blue overalls beside an electrical control panel

What does BWOF mean?

Ridgeline Facilities uses BWOF when coordinating Auckland property maintenance and building compliance. BWOF means Building Warrant of Fitness, the annual statement that required specified systems have been maintained and inspected in accordance with a building's compliance schedule. The applicable service scope and responsibilities are confirmed for each building.

What does IQP mean?

Ridgeline Facilities uses IQP when coordinating Auckland property maintenance and building compliance. IQP means Independent Qualified Person, a person registered with the relevant territorial authority to inspect and certify specified systems for a compliance schedule. The applicable service scope and responsibilities are confirmed for each building.

What does Specified system mean?

Ridgeline Facilities uses Specified system when coordinating Auckland property maintenance and building compliance. A specified system is a life-safety or building service system listed in the Building Act framework and subject to inspection, maintenance and reporting requirements. The applicable service scope and responsibilities are confirmed for each building.

What does Compliance schedule mean?

Ridgeline Facilities uses Compliance schedule when coordinating Auckland property maintenance and building compliance. A compliance schedule is the document that lists a building's specified systems and the inspection, maintenance and reporting procedures required for each one. The applicable service scope and responsibilities are confirmed for each building.

What does PPM mean?

Ridgeline Facilities uses PPM when coordinating Auckland property maintenance and building compliance. PPM means planned preventative maintenance, scheduled work intended to keep assets operating and identify faults before they become reactive failures. The applicable service scope and responsibilities are confirmed for each building.

What does Reactive maintenance mean?

Ridgeline Facilities uses Reactive maintenance when coordinating Auckland property maintenance and building compliance. Reactive maintenance is work initiated by a fault, failure, damage or urgent operating issue rather than by a planned calendar date. The applicable service scope and responsibilities are confirmed for each building.

What does Make-safe mean?

Ridgeline Facilities uses Make-safe when coordinating Auckland property maintenance and building compliance. Make-safe is immediate work that removes or reduces a safety, security or active property-damage risk before permanent repair is completed. The applicable service scope and responsibilities are confirmed for each building.

What does SLA mean?

Ridgeline Facilities uses SLA when coordinating Auckland property maintenance and building compliance. SLA means service level agreement, the written standard for response, attendance, communication, resolution or reporting agreed between a client and provider. The applicable service scope and responsibilities are confirmed for each building.

What does P1 / P2 / P3 / P4 mean?

Ridgeline Facilities uses P1 / P2 / P3 / P4 when coordinating Auckland property maintenance and building compliance. P1, P2, P3 and P4 are priority levels used to distinguish emergencies, urgent disruption, standard faults and scheduled planned work. The applicable service scope and responsibilities are confirmed for each building.

What does Backflow prevention mean?

Ridgeline Facilities uses Backflow prevention when coordinating Auckland property maintenance and building compliance. Backflow prevention is the use and testing of devices that stop contaminated or non-potable water flowing back into a potable water supply. The applicable service scope and responsibilities are confirmed for each building.

What does RCD mean?

Ridgeline Facilities uses RCD when coordinating Auckland property maintenance and building compliance. RCD means residual current device, a safety device that disconnects an electrical circuit when it detects an imbalance that may indicate leakage. The applicable service scope and responsibilities are confirmed for each building.

What does Test and tag mean?

Ridgeline Facilities uses Test and tag when coordinating Auckland property maintenance and building compliance. Test and tag is the inspection, electrical safety testing and identification process applied to portable electrical equipment at intervals set by risk. The applicable service scope and responsibilities are confirmed for each building.

What does Thermographic scanning mean?

Ridgeline Facilities uses Thermographic scanning when coordinating Auckland property maintenance and building compliance. Thermographic scanning uses an infrared camera to identify abnormal heat patterns in electrical or mechanical equipment before visible failure. The applicable service scope and responsibilities are confirmed for each building.

What does Height safety system mean?

Ridgeline Facilities uses Height safety system when coordinating Auckland property maintenance and building compliance. A height safety system is the designed combination of anchors, lines, rails, access controls and procedures used to protect people working at height. The applicable service scope and responsibilities are confirmed for each building.

What does HSWA mean?

Ridgeline Facilities uses HSWA when coordinating Auckland property maintenance and building compliance. HSWA means the Health and Safety at Work Act 2015, New Zealand's principal workplace health and safety legislation. The applicable service scope and responsibilities are confirmed for each building.

What does PCBU mean?

Ridgeline Facilities uses PCBU when coordinating Auckland property maintenance and building compliance. PCBU means person conducting a business or undertaking; LHA Holdings Limited trading as Ridgeline Facilities remains a PCBU with overlapping duties when it coordinates subcontracted work. The applicable service scope and responsibilities are confirmed for each building.

What does Make-good mean?

Ridgeline Facilities uses Make-good when coordinating Auckland property maintenance and building compliance. Make-good is work that returns a leased or occupied area to an agreed condition, often at the end of a lease or after an alteration. The applicable service scope and responsibilities are confirmed for each building.

What does Dilapidation report mean?

Ridgeline Facilities uses Dilapidation report when coordinating Auckland property maintenance and building compliance. A dilapidation report records the condition of a building or adjacent property before works begin so changes can be identified later. The applicable service scope and responsibilities are confirmed for each building.

What does Asset register mean?

Ridgeline Facilities uses Asset register when coordinating Auckland property maintenance and building compliance. An asset register is a structured record of building equipment and systems, including location, criticality, condition, service history and identification. The applicable service scope and responsibilities are confirmed for each building.

What does Lifecycle forecast mean?

Ridgeline Facilities uses Lifecycle forecast when coordinating Auckland property maintenance and building compliance. A lifecycle forecast estimates likely renewal, replacement and capital expenditure needs for assets over a defined period, commonly ten years. The applicable service scope and responsibilities are confirmed for each building.

What does Condition score mean?

Ridgeline Facilities uses Condition score when coordinating Auckland property maintenance and building compliance. A condition score is a documented rating of an asset's observed state, risk and remaining serviceability using a stated assessment method. The applicable service scope and responsibilities are confirmed for each building.

What does Callout fee mean?

Ridgeline Facilities uses Callout fee when coordinating Auckland property maintenance and building compliance. A callout fee is a charge for arranging a reactive attendance, usually stated separately from labour, materials and specialist work. The applicable service scope and responsibilities are confirmed for each building.

What does Approval threshold mean?

Ridgeline Facilities uses Approval threshold when coordinating Auckland property maintenance and building compliance. An approval threshold is the agreed dollar limit below which defined reactive work can proceed without separate approval on a contracted site. The applicable service scope and responsibilities are confirmed for each building.

What does Variation mean?

Ridgeline Facilities uses Variation when coordinating Auckland property maintenance and building compliance. A variation is a documented change to an approved project scope, price or programme that requires written approval before changed work starts. The applicable service scope and responsibilities are confirmed for each building.

What does Schedule of rates mean?

Ridgeline Facilities uses Schedule of rates when coordinating Auckland property maintenance and building compliance. A schedule of rates is a list of agreed prices for defined labour, materials, travel or service activities used to price work consistently. The applicable service scope and responsibilities are confirmed for each building.

What does First-time fix mean?

Ridgeline Facilities uses First-time fix when coordinating Auckland property maintenance and building compliance. First-time fix means resolving the reported fault during the initial attendance without requiring a further visit for the same cause. The applicable service scope and responsibilities are confirmed for each building.

What does Planned versus reactive mean?

Ridgeline Facilities uses Planned versus reactive when coordinating Auckland property maintenance and building compliance. Planned work is scheduled from asset need and risk; reactive work responds to an unexpected fault, damage or operational interruption. The applicable service scope and responsibilities are confirmed for each building.