Service catalogue

Maintenance and compliance, in one operating view.

Ridgeline Facilities manages the work that keeps commercial property compliant, operational and documented across Auckland.

Outdoor air-conditioning units and building ventilation equipment

What is included in the service catalogue?

Ridgeline Facilities' Auckland service catalogue covers building compliance coordination, planned preventative maintenance, reactive repairs and projects or minor works. Regulated electrical, plumbing, gasfitting, drainlaying and IQP inspection work is performed by appropriately registered contractors. Ridgeline manages the scope, access, approvals and reporting rather than claiming those trade registrations itself.

Code · Service · Typical frequency · Category
CodeServiceTypical frequencyCategory
BC-01BWOF coordinationAnnual programme / monthly statusBuilding compliance
BC-02Specified systems inspection via IQPAs compliance schedule requiresBuilding compliance
BC-03Fire protectionAs scheduledBuilding compliance
BC-04Emergency lightingAnnual / as scheduledBuilding compliance
BC-05Backflow testingAnnual / as scheduledBuilding compliance
BC-06Test and tagAs risk assessment requiresBuilding compliance
BC-07Height safety systemsAnnual / as scheduledBuilding compliance
PM-01HVAC servicingQuarterly / six-monthlyPlanned maintenance
PM-02Roof and guttersSix-monthly / annualPlanned maintenance
PM-03Drainage jettingAnnual / risk-basedPlanned maintenance
PM-04Doors and shuttersSix-monthly / annualPlanned maintenance
PM-05Grounds and car parkWeekly / monthlyPlanned maintenance
PM-06Pest controlMonthly / quarterlyPlanned maintenance
PM-07CleaningDaily / weekly / scheduledPlanned maintenance
RM-01Make-safe responseAs required, 24/7 intakeReactive maintenance
RM-02Electrical and plumbingAs requiredReactive maintenance
RM-03Glazing and locksmithAs requiredReactive maintenance
RM-04Security and water ingressAs requiredReactive maintenance
RM-05HVAC breakdownAs requiredReactive maintenance
PW-01Fit-out and make-goodQuoted projectProjects and minor works
PW-02RemediationQuoted projectProjects and minor works
PW-03Car park repairQuoted projectProjects and minor works
PW-04Fencing and securityQuoted projectProjects and minor works
PW-05Civil works and strip-outQuoted projectProjects and minor works
Modern commercial office building facade rising against an overcast sky
01

Building compliance

Coordinate the programme that keeps your compliance schedule visible, current and ready for the IQP who inspects and certifies it.

  • BWOF coordination
  • Specified systems inspections
  • Monthly compliance reporting
See building compliance services
Outdoor air-conditioning units and building ventilation equipment
02

Planned maintenance

Turn recurring maintenance into a priced calendar, with planned visits, clear exclusions and reporting that shows what was done and what is next.

  • HVAC servicing
  • Roof and gutter care
  • Drainage and grounds
See planned maintenance services
Technician in blue overalls beside an electrical control panel
03

Reactive and emergency

One 24/7 intake for urgent faults across Auckland, with priority classification, hazard information, dispatch, approval controls and a job record.

  • Make-safe response
  • Electrical and plumbing
  • Glazing and locksmith
See reactive and emergency services
Two site professionals in hard hats reviewing a clipboard outdoors
04

Projects and minor works

Manage smaller capital works from a defined scope through written variations, trade coordination, completion evidence and a clear cost basis.

  • Fit-out and make-good
  • Remediation
  • Car park and civil works
See projects and minor works services