Privacy
Privacy Act 2020 statement.
LHA Holdings Limited trading as Ridgeline Facilities, NZBN 9429052390173, is the entity responsible for personal information collected when a person makes an enquiry or uses its services.
What information is collected?
Ridgeline Facilities collects information needed for Auckland property maintenance enquiries, contracts and safety obligations, which may include contact details, site addresses, access information and job records. Information is collected directly where practical and limited to the relevant purpose. Personal details are not needed for aggregate website interaction events.
Why is information collected?
Ridgeline Facilities uses personal and site information to respond to Auckland property maintenance enquiries, quote work, coordinate contractors, manage safety and provide service records. Information may also support legal or contractual obligations. Ridgeline does not sell personal information or use it for unrelated marketing without an appropriate basis.
How long is information held?
Ridgeline Facilities retains Auckland property maintenance information only as long as needed for the enquiry, service relationship, recordkeeping, disputes or legal obligations. Retention depends on the record type rather than one universal period. Records should be securely deleted or destroyed when no longer required for those legitimate purposes.
How can information be accessed or corrected?
People can ask Ridgeline Facilities for access to personal information held for Auckland property maintenance services or request correction of inaccurate records. Requests should identify the information sought. Identity may need verification before disclosure, and Ridgeline will explain any lawful restriction on access rather than promising unrestricted release.
Who handles privacy requests?
LHA Holdings Limited trading as Ridgeline Facilities handles privacy requests for its Auckland property maintenance services. Email support@ridgelinefacilities.com with the subject Privacy request, identifying the records concerned. Ridgeline may verify identity and responds within the timeframe required by the Privacy Act 2020; no street or registered-office address is asserted.
How are website interactions measured?
Ridgeline Facilities measures aggregate interactions with its Auckland property maintenance website when privacy-respecting analytics is enabled. Events identify phone or emergency-link clicks and successful enquiries, not form contents, names, email addresses or site addresses. Analytics is optional and does not change access to information or telephone support.
The site's custom event code respects Do Not Track and Global Privacy Control. No advertising trackers are added. The hosting provider's pageview analytics, when enabled in publishing settings, has its own processing rules.