Reference glossary

Commercial property terms, without the fog.

Definitions written for the person responsible for a building, a budget and a compliance record.

Technician in blue overalls beside an electrical control panel

BWOF

BWOF means Building Warrant of Fitness, the annual statement that required specified systems have been maintained and inspected in accordance with a building's compliance schedule.

IQP

IQP means Independent Qualified Person, a person registered with the relevant territorial authority to inspect and certify specified systems for a compliance schedule.

Specified system

A specified system is a life-safety or building service system listed in the Building Act framework and subject to inspection, maintenance and reporting requirements.

Compliance schedule

A compliance schedule is the document that lists a building's specified systems and the inspection, maintenance and reporting procedures required for each one.

PPM

PPM means planned preventative maintenance, scheduled work intended to keep assets operating and identify faults before they become reactive failures.

Reactive maintenance

Reactive maintenance is work initiated by a fault, failure, damage or urgent operating issue rather than by a planned calendar date.

Make-safe

Make-safe is immediate work that removes or reduces a safety, security or active property-damage risk before permanent repair is completed.

SLA

SLA means service level agreement, the written standard for response, attendance, communication, resolution or reporting agreed between a client and provider.

P1 / P2 / P3 / P4

P1, P2, P3 and P4 are priority levels used to distinguish emergencies, urgent disruption, standard faults and scheduled planned work.

Backflow prevention

Backflow prevention is the use and testing of devices that stop contaminated or non-potable water flowing back into a potable water supply.

RCD

RCD means residual current device, a safety device that disconnects an electrical circuit when it detects an imbalance that may indicate leakage.

Test and tag

Test and tag is the inspection, electrical safety testing and identification process applied to portable electrical equipment at intervals set by risk.

Thermographic scanning

Thermographic scanning uses an infrared camera to identify abnormal heat patterns in electrical or mechanical equipment before visible failure.

Height safety system

A height safety system is the designed combination of anchors, lines, rails, access controls and procedures used to protect people working at height.

HSWA

HSWA means the Health and Safety at Work Act 2015, New Zealand's principal workplace health and safety legislation.

PCBU

PCBU means person conducting a business or undertaking; LHA Holdings Limited trading as Ridgeline Facilities remains a PCBU with overlapping duties when it coordinates subcontracted work.

Make-good

Make-good is work that returns a leased or occupied area to an agreed condition, often at the end of a lease or after an alteration.

Dilapidation report

A dilapidation report records the condition of a building or adjacent property before works begin so changes can be identified later.

Asset register

An asset register is a structured record of building equipment and systems, including location, criticality, condition, service history and identification.

Lifecycle forecast

A lifecycle forecast estimates likely renewal, replacement and capital expenditure needs for assets over a defined period, commonly ten years.

Condition score

A condition score is a documented rating of an asset's observed state, risk and remaining serviceability using a stated assessment method.

Callout fee

A callout fee is a charge for arranging a reactive attendance, usually stated separately from labour, materials and specialist work.

Approval threshold

An approval threshold is the agreed dollar limit below which defined reactive work can proceed without separate approval on a contracted site.

Variation

A variation is a documented change to an approved project scope, price or programme that requires written approval before changed work starts.

Schedule of rates

A schedule of rates is a list of agreed prices for defined labour, materials, travel or service activities used to price work consistently.

First-time fix

First-time fix means resolving the reported fault during the initial attendance without requiring a further visit for the same cause.

Planned versus reactive

Planned work is scheduled from asset need and risk; reactive work responds to an unexpected fault, damage or operational interruption.