Privacy

Privacy Act 2020 statement.

LHA Holdings Limited trading as Ridgeline Facilities, NZBN 9429052390173, is the entity responsible for personal information collected when a person makes an enquiry or uses its services.

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What information is collected?

Ridgeline may collect a person's name, company, email, phone number, site address, enquiry details, access information and records required to coordinate maintenance or compliance work. Information is collected directly where practical and only to the extent needed for the relevant enquiry, contract, safety or legal obligation.

Why is information collected?

Ridgeline uses personal and site information to respond to enquiries, assess and quote work, coordinate contractors, manage health and safety, deliver services, issue records and meet legal or contractual obligations. Ridgeline does not sell personal information or use it for unrelated marketing without an appropriate basis.

How long is information held?

Information is held only as long as reasonably required for the purpose it was collected, a service relationship, recordkeeping, dispute management or a legal obligation. Retention periods vary by record type. Records are securely deleted or destroyed when they are no longer required.

How can information be accessed or corrected?

A person may request access to personal information Ridgeline holds about them or ask for inaccurate information to be corrected. Requests should identify the person and the information sought. Ridgeline may need to verify identity before responding and will explain any lawful limitation on access.

Who handles privacy requests?

Privacy requests can be sent to LHA Holdings Limited trading as Ridgeline Facilities (NZBN 9429052390173) at support@ridgelinefacilities.com or by post to Albany, Auckland, 0792. The subject line should say Privacy request. Ridgeline aims to respond within the timeframe required by the Privacy Act 2020.